Refund & Return Policy
Return and Refund Policy
At https://pryadavbooks.com/ we strive to ensure a smooth and satisfactory shopping experience. If for any reason you are not completely satisfied with your purchase, please review our Return and Refund Policy below.
1. Eligibility for Returns
We accept returns under the following conditions:
- The item is defective, damaged, or not as described.
- The item must be unused and in its original condition, including packaging and labels.
- Returns must be initiated within 7-10
Refund & Return Policy
At our store, we strive to provide accurate product information to help customers make the right purchase decision.
Returns Due to Customer’s Mistake
If a customer orders the wrong book, edition, language, or any other product by their own mistake, the return request may be accepted subject to the following conditions:
- The product must be unused, undamaged, and in its original condition.
- The customer must initiate the return request within 3 days of delivery.
- The customer will be responsible for:
- shipping charges.
- Reverse pickup/courier charges (if arranged by us).
- Any payment gateway or transaction charges, if applicable.
- Refunds will be processed only after the returned product is received and inspected.
- The refund amount will be calculated after deducting all applicable shipping, reverse logistics, and handling charges.
Damaged or Incorrect Product Sent by Us
If the customer receives a damaged product or a product different from what was ordered, we will bear the return shipping charges and provide a full replacement or refund after verification.
Non-Returnable Items
- Digital products, PDFs, e-books, and downloadable content.
- Products damaged due to misuse by the customer.
- Products returned without original packaging or in used condition.
Refund Processing
Approved refunds will be processed within 7–10 business days to the original payment method or as store credit, as applicable.
By placing an order, the customer agrees to this Refund & Return Policy.
days from the date of delivery.
2. Non-Returnable Items
The following items are not eligible for returns:
- E-books or digital downloads.
- Items purchased during clearance sales, unless defective or damaged.
- Gift cards and personalized items.
3. Return Process
To initiate a return, follow these steps:
- Contact our customer support team at pr.yadavnusingbook@gmail.com or 6375848760 to request a return. Include your order number and reason for the return.
- Once your request is approved, we will provide you with return instructions, including a shipping address.
- Pack the item securely and ship it back to us using a trackable shipping service.
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refund Policy
Refunds will be processed under the following terms:
- Upon receiving and inspecting the returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be credited to your original payment method within 7–14 business days.
- Shipping fees are non-refundable unless the return is due to our error (e.g., defective or incorrect item).
5. Exchange Policy
We currently do not offer direct exchanges. If you wish to replace an item, initiate a return and place a new order for the desired product.
7. Late or Missing Refunds
If you haven’t received your refund within the stated timeline:
- Check your bank or payment provider for pending transactions.
- Contact your credit card company; it may take additional time before the refund is officially posted.
- If the issue persists, contact us at pr.yadavnusingbook@gmail.com for assistance.
8. Contact Us
For questions or concerns regarding our Return and Refund Policy, please reach out to us:
- Email: pr.yadavnusingbook@gmail.com
- Phone: +91 6375848760
Thank you for shopping with [Your Website Name]. We value your trust and are committed to ensuring a hassle-free shopping experience.
About Us
PR Yadav Nursing Competitive Book covers all major nursing subjects such as fundamentals of nursing, medical surgical nursing, community health nursing, obstetrics and gynecology, pediatric nursing, and mental health nursing. The content is exam-focused and based on the latest syllabus.
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