Return and Refund Policy

At https://pryadavbooks.com/  we strive to ensure a smooth and satisfactory shopping experience. If for any reason you are not completely satisfied with your purchase, please review our Return and Refund Policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item is defective, damaged, or not as described.
  • The item must be unused and in its original condition, including packaging and labels.
  • Returns must be initiated within [X days, e.g., 7  days] from the date of delivery.

2. Non-Returnable Items

The following items are not eligible for returns:

  • E-books or digital downloads.
  • Items purchased during clearance sales, unless defective or damaged.
  • Gift cards and personalized items.

3. Return Process

To initiate a return, follow these steps:

  1. Contact our customer support team at [pr.yadavnusingbook@gmail.com] or [6375848760] to request a return. Include your order number and reason for the return.
  2. Once your request is approved, we will provide you with return instructions, including a shipping address.
  3. Pack the item securely and ship it back to us using a trackable shipping service.

Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refund Policy

Refunds will be processed under the following terms:

  • Upon receiving and inspecting the returned item, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be credited to your original payment method within [X days, e.g., 7–14 business days].
  • Shipping fees are non-refundable unless the return is due to our error (e.g., defective or incorrect item).

5. Exchange Policy

We currently do not offer direct exchanges. If you wish to replace an item, initiate a return and place a new order for the desired product.

7. Late or Missing Refunds

If you haven’t received your refund within the stated timeline:

  1. Check your bank or payment provider for pending transactions.
  2. Contact your credit card company; it may take additional time before the refund is officially posted.
  3. If the issue persists, contact us at [pr.yadavnusingbook@gmail.com] for assistance.

8. Contact Us

For questions or concerns regarding our Return and Refund Policy, please reach out to us:

  • Email: pr.yadavnusingbook@gmail.com 
  • Phone: +91 6375848760

Thank you for shopping with [Your Website Name]. We value your trust and are committed to ensuring a hassle-free shopping experience.